Frequently Asked Questions
Are you a trading company or manufacturer?
We are a professional manufacturer specializing in orthopedic instruments.
What are the available payment methods?
We accept various payment methods including T/T, Western Union, and PayPal.
What is the typical delivery time for orders?
We maintain a significant stock; orders can typically be shipped within 1 week if items are available in stock.
Which shipping methods do you use?
Orders are shipped via reliable international couriers such as DHL, UPS, FEDEX, and TNT.
Do you provide samples?
Yes, we offer free samples. The customer is only responsible for the freight costs.
What is the warranty period for your products?
We provide a 5-year warranty for our products to ensure long-term reliability and support.