Frequently Asked Questions
Are you a trading company or manufacturer?
We are a specialized manufacturer located in China, focusing on orthopedic instrument solutions.
What are your supported payment methods?
We accept various payment methods including T/T, Western Union, and PayPal for your convenience.
What is the typical delivery time for orders?
We maintain a large inventory and can typically ship orders within 1 week if the items are currently in stock.
Which shipping methods do you use?
Orders are dispatched via reliable international couriers such as DHL, UPS, FEDEX, and TNT to ensure safe and timely arrival.
Do you offer product samples?
Yes, we provide free samples for quality evaluation; the customer only needs to cover the applicable freight costs.
What is the warranty period for your orthopedic products?
We stand behind our quality with a 5-year warranty on our product range.