❓ Frequently Asked Questions
Q1. Are you a trading company or manufacturer?
We are a professional manufacturer specializing in orthopedic implants and instruments.
Q2. What are the available payment methods?
We accept various payment methods including T/T, Western Union, and PayPal.
Q3. What is the typical delivery time?
We maintain a significant stock level and can typically ship orders within 1 week when items are available.
Q4. Which shipping methods do you use?
Orders are shipped via reliable international couriers such as DHL, UPS, FEDEX, and TNT.
Q5. Is it possible to receive free samples?
Yes, we provide samples free of charge; customers are only required to cover the freight costs.
Q6. What is the warranty period for your products?
We offer a 5-year warranty on our orthopedic implant products to ensure long-term reliability.