Frequently Asked Questions
Are you a trading company or manufacturer?
We are a professional manufacturer specializing in orthopedic medical instruments.
What is your payment method?
We accept various payment methods including T/T, Western Union, and Paypal.
What is your typical delivery time?
We maintain significant stock levels and can typically ship orders within 1 week if items are available.
Which shipping methods do you use?
Orders are dispatched via reliable international couriers such as DHL, UPS, FEDEX, and TNT.
Do you offer product samples?
Yes, we can provide samples for quality evaluation; customers are only responsible for the freight costs.
What is the warranty period for your products?
We provide a 5-year warranty on our products to ensure long-term reliability and support.